Due to the nature of our products, we can not issue refunds or exchanges for extensions once they have been shipped and retrieved by the customer. We can not fully determine if the hair extensions/products have been used. These products can cause health problems if we retrieve them from a customer in an unsanitary environment.
ALL WIGS, HAIR EXTENSIONS, CLOSURES, FRONTALS, ARE FINALE SALE. NO REFUNDS OR EXCHANGES. BY PLACING AN ORDER WITH US, YOU AGREE TO THESE TERMS.