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USER INFORMATION

You acknowledge and agree that you are solely responsible for the accuracy and content of information, including but not limited to name, email, shipping address and billing address provided to us via our website or at our retail locations.

TERMS OF USE

By using J Draé Hair, you are accepting all terms and agreements set forth on this website. We may, at any time without prior notification, change or update our terms of use. We do not guarantee that all information on our website is current, accurate, or complete; this includes but is not limited to pricing or availability of product. We reserve the right to correct, update or change information at any time without notification. We are not obligated to honor any misinformation regarding pricing or availability of product.


SHIPPING POLICY

  • We only ship products to confirmed addresses. 

  • The address has to be confirmed via PayPal. If the shipping addressj is not the same as the billing address connected to your ATM/Debit/Checking account it will not confirm.

  • Shipping inside the US may take 5-7 business days. Due to the current Covid-19 pandemic we are requiring additional 7-10 BUSINESS DAYS for shipping.

  • We only ship on BUSINESS DAYS, Monday-Friday.

  • Your tracking number will be sent to the email you provide. 

  • WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.